At what point in the agent license revocation process is the agent no longer permitted to enroll consumers?

The correct answer indicates that the agent is no longer permitted to enroll consumers after Georgia Access updates the agent's status to "terminated." This is a critical step in the license revocation process, as it signifies that the agent is officially removed from their ability to conduct business within their registered capacity. Once the status is updated, it becomes a formal note that the agent cannot engage in any activities that require an active license, such as enrolling consumers, effectively protecting consumers from potentially unqualified agents.

Understanding this point is essential because it reflects the importance of regulatory oversight and the measures in place to maintain professionalism and ethical standards within the industry. The other stages of the process, like filing a complaint or receiving a warning, do not immediately inhibit the agent's ability to operate; they are part of the procedural steps leading up to termination. The hearing decision is also a step in the process, but it is the update of the status that marks the definitive point at which the agent loses their authority to enroll consumers.