What is an essential practice for an agent working from home to protect sensitive information?

Keeping files stored securely is crucial for protecting sensitive information, especially for an agent working from home. Secure storage means safeguarding both digital and physical files. For digital files, this could involve using strong passwords, encryption, and secure cloud services that comply with data protection regulations. For physical files, it involves using locked cabinets or secure areas to prevent unauthorized access.

This practice minimizes the risk of data breaches or unauthorized access to sensitive client information. In a home environment, where the distractions and presence of others can increase the chances of accidental exposure, maintaining a secure storage system is vital to ensure that confidential data remains protected.

Other practices, such as discussing client information in public, using shared family devices, or printing documents and leaving them out, significantly increase the potential for data leaks or unauthorized access, making them unsuitable for maintaining confidentiality.